We are pleased to offer our customers a return and refund policy for all products purchased from our store.
Return and Refund Conditions
- Products must be in their original condition, unused, and unopened.
- Products must be in their original packaging.
- Products must be accompanied by the original receipt.
Return and Refund Period
Customers are entitled to return or refund the product within 7 days of receiving it.
Return and Refund Method
- Customers can contact customer service via email or phone to request a return or refund.
- The customer service team will arrange the return or refund process.
Return and Refund Fees
No fees are charged for returns or refunds.
Return and Refund Exceptions
The following products cannot be returned or refunded:
- Products that have been opened or used.
- Customized or made-to-order products.
- Products that are still on sale or promotion.
Replacement
In the event of a request for a replacement, the new product will be shipped to the customer at their own expense.
Refund
In the event of a request for a refund, the value of the product will be refunded to the customer via the same payment method that was used at the time of purchase.
Thank you for shopping with us.